top of page
Sub form

 

Goodwood Interiors ltd customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details:

Post

Goodwood Interiors Unit 4b, Penn Street Works, Amersham, HP7 0FA, GB

Telephone

07825393088

Email

info@goodwoodinteriors.co.uk

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details

  • Purchase or account history

  • Payment details (including card or bank information for transfers and direct debits)

  • Account information

  • Information relating to loyalty programmes

  • Website user information (including user journeys and cookie tracking)

  • Records of meetings and decisions

  • Information relating to compliments or complaints

 

We collect or use the following information for the operation of customer accounts and guarantees:

  • Names and contact details

  • Payment details (including card or bank information for transfers and direct debits)

  • Purchase history

  • Account information, including registration details

  • Information used for security purposes

  • Marketing preferences

 

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details

  • Marketing preferences

  • Location data

  • Purchase or viewing history

  • IP addresses

  • Website and app user journey information

  • Records of consent, where appropriate

 

 

We collect or use the following information to comply with legal requirements:

  • Contact information

  • Financial transaction information

 

 

We collect or use the following information for recruitment purposes:

  • Contact details (eg name, address, telephone number or personal email address)

  • Employment history (eg job application, employment references or secondary employment)

  • Education history (eg qualifications)

  • Right to work information

 

 

Lawful bases

 

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Legal obligation

 

 

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

  • Legal obligation

 

 

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Legal obligation

 

 

Our lawful bases for collecting or using personal information for legal requirements are:

  • Legal obligation

 

 

Our lawful bases for collecting or using personal information for recruitment purposes are:

  • Legal obligation

 

 

Where we get personal information from

  • People directly

 

 

How long we keep information

 

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

 

Who we share information with

Data processors

Microsoft - OneDrive data storage

This data processor does the following activities for us: Cloud data storage.

Others we share personal information with

  • Warranty and guarantee providers

 

 

Sharing information outside the UK

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

 

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

 

 

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:      

    

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

 

 

Last updated

17 June 2024

IMG_6172.png

Formidable Furniture.



Privacy Policy



© 2022 GoodWood Interiors ltd

Design. Manufacture. Fit. Crafted using time tested joinery skills.

bottom of page